Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you provide when you create an account, apply for the beta program, or contact us, such as your name, email address, and any other information you choose to provide.
• Account Information (via Clerk): When you sign up or log in using Clerk, we receive authentication information and basic profile data as permitted by Clerk and your settings.
• Payment Information (via Stripe): When you subscribe, your payment details are processed directly by Stripe. We do not store your full credit card number, but we may receive transaction details and information necessary to manage your subscription (like Stripe Customer ID and subscription status).
• YouTube Channel Data (via YouTube API): When you provide your channel link/handle or connect your channel (if applicable), we use the YouTube Data API to retrieve publicly available information (like channel name, subscriber count, video count, video titles, thumbnails) and potentially information requiring your authorization (depending on features implemented), solely to provide the Service. Our use of information received from YouTube APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• Usage Information: Information about how you interact with the Service, such as features used, pages visited, IP address, browser type, device information, and timestamps. This may be collected through server logs or analytics tools.
• Error and Performance Data (via Sentry): We use Sentry to monitor application performance and identify errors. This may include technical details about errors encountered, user identifiers (if logged in), browser/device information, and IP addresses.
• Background Job Data (via Inngest): Information related to background tasks, such as video syncing progress or status, may be processed via Inngest.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies. Please see our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process your beta application and subscription payments.
• Authenticate users (via Clerk).
• Fetch YouTube data and generate Reforged Content as requested.
• Communicate with you, including responding to inquiries.
• Improve and personalize the Service.
• Monitor and analyze usage and trends.
• Monitor application performance and fix errors (via Sentry).
• Process background tasks (via Inngest).
• Prevent fraudulent activity and ensure security.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as:

• Clerk: For user authentication and management.
• Stripe: For payment processing.
• Google (YouTube Data API): To fetch channel and video data as necessary for the service.
• Sentry: For error tracking and performance monitoring.
• Inngest: For background job processing.
• Hosting Providers & Infrastructure: (e.g., Vercel, Neon) To host the application and database.
• Analytics Providers: (If used, e.g., PostHog) To understand service usage.

These providers have access to information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also disclose information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Protection Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. To exercise these rights, please contact us at USE CONTACT FORM. You can often manage your account information directly through your account settings (provided via Clerk).

7. Children's Privacy

The Service is not intended for children under the age of 13 (or a higher age threshold depending on applicable law). We do not knowingly collect personal information from children.

8. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: USE CONTACT FORM